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Course 3: From Likes to Leads: Interact with Customers Online | Google Digital Marketing & E-commerce Certificate

Course 3: From Likes to Leads: Interact with Customers Online | Google Digital Marketing & E-commerce Certificate

An introduction to the world of digital marketing and e-commerce.
From Likes to Leads: Interact with Customers Online is the third of eight courses in the Google Digital Marketing & E-commerce Certificate. This course will help you develop social media marketing strategies. Social media is a key digital marketing channel for many businesses because of the large number of people who use social platforms to socialize, interact with businesses, and share content. No digital marketing strategy is complete without an online brand presence where customers can engage with a brand. In this course you’ll explore social media platforms and identify which platform is the most appropriate for specific business needs. You’ll learn how to create content for social media using graphic design principles for marketers and learn how to manage a social media presence. In addition you’ll set goals and success metrics for social media ads.
Responsible Community Code
Last Update 17/07/2026
Completion Time 4 hours 16 minutes
Members 1
Beginner Video Course Free for all Members Business & Entrepreneurship Career Development Content Marketing Digital Marketing E-Commerce Marketing Automation Online Business Google
  • Module 1: Introduction to social media marketing
    6Lessons · 43 min
    • 01_Module_1_Overview
    • Introduction to social media marketing | Google Digital Marketing & E-commerce Certificate
    • 02_Core_Content_Course_Preview
    • 03_Glossary_Key_Terms
    • 04_Knowledge_Check_Quiz
      10 xp
    • 05_Module_Summary
  • Module 2: Social media strategy, planning, and publishing
    6Lessons · 1 hr 1 min
    • 01_Module_2_Overview
    • Social media strategy, planning, and publishing | Google Digital Marketing & E-commerce Certificate
    • 02_Core_Content_Strategy_Planning
    • 03_Glossary_Key_Terms
    • 04_Knowledge_Check_Quiz
      10 xp
    • 05_Module_Summary
  • Module 3 - Listening and engagement on social media
    6Lessons · 57 min
    • 01_Module_3_Overview
    • Listening and engagement on social media | Google Digital Marketing & E-commerce Certificate
    • 02_Core_Content_Listening_Engagement
    • 03_Glossary_Key_Terms
    • 04_Knowledge_Check_Quiz
      10 xp
    • 05_Module_Summary
  • Module 4 - Paid social media
    6Lessons · 48 min
    • 01_Module_4_Overview
    • Paid social media | Google Digital Marketing & E-commerce Certificate
    • 02_Core_Content_Paid_Social
    • 03_Glossary_Key_Terms
    • 04_Knowledge_Check_Quiz
      10 xp
    • 05_Module_Summary
  • Module 5 - Social media analytics and reporting
    6Lessons · 47 min
    • Social media analytics and reporting | Google Digital Marketing & E-commerce Certificate
    • 01_Module_5_Overview
    • 02_Core_Content_Analytics_Reporting
    • 03_Glossary_Key_Terms
    • 04_Knowledge_Check_Quiz
      10 xp
    • 05_Module_Summary